1. How do we book the tour?

You book the tour through our contact form, email praguelocalexperience@gmail.com or WhatsApp 00420 774 582 788.

2. Do we need to pay the whole amount at the booking of the tour?

For the private tours 50% of the deposit payment is required to confirm the booking.The rest of the amount is to be paid three (3) weeks before the tour.  If you pay the whole amount at the booking of the tour, you will get 5% off.

3. How do we pay?

We will send you the invoice which you can pay via PayPal, Revolut or online payment gateway.

4. What if we need to cancel our booking?

• More than three (3) weeks before the date of the tour 100% of the payment will be refunded. 
• Less than two (2) weeks before the date of the tour 75% of the payment will be refunded. 
• One (1) week before the tour no refunds will be made. 

Special cases: Cancellations by force majeure will be studied in order to reach an agreement.

5. What happens if Petra or Michal are not available? 

If we are already booked on the date that you have requested, do not worry, we have a small team of experienced, licensed tour guides that I work with. We would trust them to give you the same experience that we would.

6. How many people will be on my tour? 

You & your party only! You won’t be part of a larger group. These are 100% exclusive and private tours only.

7. What happens if it rains?

All tours run rain or shine. The rainiest month is June, but usually it is just drizzling. Please, always check the weather and dress accordingly. Bad weather is not a valid reason to cancel a tour. In case a tour is jeopardised or impossible due to force majeure, weather events, political disturbances or strikes, tours can be cancelled if we believe it is necessary.

8. Are all the sites visited in the order listed?

Not necessarily. We will visit the sites in the most efficient and logical order, customised to take into account your hotel’s location, where you’d like the tour to finish, and the best timing to avoid crowds.

9. Where will be the pick-up?

We will pick you up at your hotel if not agreed otherwise.

10. What is the weather in Prague?

Summers in Prague are normally very agreeable with blue skies and sunshine and an average temperature of 17°C (62°F), with an average high of 24°C (75°F) and an average low of 12°C (53°F); therefore, even in summer the nights are cool and it is necessary to pack a jacket. Generally, there could be a little rain in Prague, but it can rain quite heavily during spring and summer.

Spring and autumn are the best times to visit Prague so, we recommend going in May or June, when the temperatures are mild and the days are longer.

During the winter the average lows are -3°C (26°F) and the average highs are 1°C (33°F) or 2°C (35°F). These months are darker, but Prague is breath-taking when it snows. Do not forget to pack some warm clothes and winter shoes.